Senior Vice President, Account Director

Full-Time Position

New York, NY

$205,000-$235,000

About us

At Moon Rabbit, growth isn't just a goal—it's a reality. We're expanding our core business with a team of remarkable talent, driving us forward every day. Our partnerships span a diverse range, particularly in healthcare, where we collaborate with leading industry names and innovative startups alike. Beyond healthcare, we’re proud to work with organizations committed to advancing society and making a lasting impact. Together, we’re shaping a better future.

We’re Blended – we’ve mixed some of the very best people in healthcare with people who have done their most stellar work in consumer. We have discipline and imagination in equal measure. We have PhDs and high school dropouts, media-first digital natives and old school idea-first strategists. We're a giant bag of cultures, beliefs, and backgrounds that make a beautiful sound when they play together.

We’re Bright – the work might look effortless, but the thinking that shaped it is really smart. We’re constantly on the lookout for the real problem, the real opportunity, the thing that, if solved, will change things. We work hard to get intimate with the areas we are playing in because there’s no meaningful insight without intimacy.

We're in search of Brilliant – our formula for success is simple. Bring a diverse bunch of brilliantly talented, collaborative, interesting people together. Give them the tools that they need to do their jobs. Treat them right, pay them right, give them a stake in success, and watch the business fly. If all that sounds like the sort of company you’d like to keep, then carry on reading.

What we’re looking for in you

  • Be You – bring yourself to work and to the work that you do.
  • Be Ambitious – bring a desire to excel and to win, a desire to push yourself and your teammates to create the very best work, and fight for the work you believe in.
  • Be Curious – dig deep and outright care more. Don't ask if it's good enough, ask if it's great enough.
  • Be Invested – in your clients’ success, sweat the small things and behave as partners, not providers.
  • Be Collaborative – we’re a group of people all on the same path, looking to do things better (and do better things), together.

If all of that sounds like the sort of company you’d like to keep, then carry on reading.

Overview

Key Responsibilities

Client Leadership & Strategic Partnership:
• Serve as the senior client lead for key healthcare and pharmaceutical accounts, offering thought
leadership and strategic insights.
• Build strong, long-term client relationships, ensuring the agency is viewed as a trusted partner.
• Advise on business challenges and other innovative solutions to address client needs.

Account Oversight:
• Provide high-level oversight for account teams, ensuring the successful execution of marketing
campaigns across multiple channels. Ensure that all campaigns are on brand, complaint with
healthcare regulations, and delivered on time and within budget. Maintain accountability for the
financial health of client engagements, including budgeting, forecasting, and profitability.

Strategic Planning & Growth:
• Lead the development of multi-year strategic plans for key accounts.
• Identify growth opportunities within existing accounts, expanding the agency’s scope of services.
• Collaborate with internal stakeholders to present and execute forward- thinking initiatives that
support clients’ business objectives.

Team Leadership & Mentorship:
• Manage and mentor account teams, fostering a collaborative, high- performance culture.
• Oversee team growth and development, providing guidance and feedback.
• Ensure the team is meeting client expectations and agency standards, delivering creative,
strategically sound work.
• Lead by example- while managing account teams, you should be comfortable getting
involved in the day-to-day work when necessary.
• Whether it's participating in client calls, reviewing deliverables, or assisting with strategic
planning, the SVP should be a leader who is both strategic and willing to execute.
• Show the team that no task is too big or too small to ensure the success of the client and
the agency.

Cross- Functional Collaboration:
• Partner with creative, medical, digital, strategy, and analytics teams to ensure seamless execution
of campaigns.
• Provide clear strategic direction and ensure alignment on client needs.
• Foster a collaborative environment where cross-functional teams can excel in developing creative
solutions.

Business Development & New Client Acquisition:
• Actively participate in business development efforts, from pitch strategy to presentations, to win
new accounts.
• Build and leverage relationships to bring new opportunities to the agency, contributing to revenue
growth.

Regulatory & Compliance Oversight:
• Ensure all marketing materials across accounts comply with healthcare industry regulations,
including FDA, legal, and regulatory (MLR) teams to obtain necessary approvals for all client
materials.

Financial & Operational Accountability:
• Maintain full responsibility for account financials, ensuring profitability and growth.
• Regularly monitor and report on key financial metrics, including revenue, margins, and account
performance.
• Address any budgetary or operational issues promptly and effectively.

Qualifications

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Moon Rabbit embraces and celebrates diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a global agency that represents global clients. The more inclusive we are the greater work we can create together.