Digital Producer

Full-Time Position

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New York, NY

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$100,000 - $110,000.00

About us

At Moon Rabbit, growth isn't just a goal—it's a reality. We're expanding our core business with a team of remarkable talent, driving us forward every day. Our partnerships span a diverse range, particularly in healthcare, where we collaborate with leading industry names and innovative startups alike. Beyond healthcare, we’re proud to work with organizations committed to advancing society and making a lasting impact. Together, we’re shaping a better future.

We’re Blended – we’ve mixed some of the very best people in healthcare with people who have done their most stellar work in consumer. We have discipline and imagination in equal measure. We have PhDs and high school dropouts, media-first digital natives and old school idea-first strategists. We're a giant bag of cultures, beliefs, and backgrounds that make a beautiful sound when they play together.

We’re Bright – the work might look effortless, but the thinking that shaped it is really smart. We’re constantly on the lookout for the real problem, the real opportunity, the thing that, if solved, will change things. We work hard to get intimate with the areas we are playing in because there’s no meaningful insight without intimacy.

We're in search of Brilliant – our formula for success is simple. Bring a diverse bunch of brilliantly talented, collaborative, interesting people together. Give them the tools that they need to do their jobs. Treat them right, pay them right, give them a stake in success, and watch the business fly.

What we’re looking for in you

Be You – bring yourself to work and to the work that you do.
Be Ambitious – bring a desire to excel and to win, a desire to push yourself and your teammates to create the very best work, and fight for the work you believe in.
Be Curious – dig deep and outright care more. Don't ask if it's good enough, ask if it's great enough.
Be Invested – in your clients’ success, sweat the small things and behave as partners, not providers.
Be Collaborative – we’re a group of people all on the same path, looking to do things better (and do better things), together.

If all of that sounds like the sort of company you’d like to keep, then carry on reading.

Overview

We are seeking a Digital Producer to join our Digital Production team. In this role, you will serve as a key partner in delivering high-quality digital experiences across a range of client ecosystems. You will develop a deep understanding of each client’s digital landscape—including websites, CRM platforms, hosting environments, email delivery tools, and third-party partners—and help ensure all deliverables are executed accurately and efficiently.

You will work closely with internal teams, client stakeholders, and external partners to support the development, QA, and delivery of digital assets such as websites, emails, and digital sales tools. This role requires a strong working knowledge of digital platforms and best practices, along with the ability to identify issues, guide execution, and instill confidence in clients that we understand and can support their digital needs.

To succeed in this role, you should be detail-oriented, technically fluent (without being a developer), and comfortable navigating complex digital ecosystems. You enjoy problem-solving, collaborating across disciplines, and ensuring that every deliverable meets the highest standards of quality.

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Key Responsibilities

Develop a strong understanding of each client’s digital ecosystem, including hosting environments, CMS platforms (e.g., WordPress, which is our primary tool), CRM systems (e.g., HubSpot, Salesforce Marketing Cloud, Marketo), and third-party partners.
Partner with internal teams and client stakeholders to support the execution of digital deliverables, ensuring alignment with platform requirements and best practices.
QA a wide range of digital assets, including websites, emails, Veeva Approved Emails (VAE), Veeva CLM presentations, and digital media, ensuring accuracy,functionality, and compliance (e.g., CAN-SPAM).
Understand and differentiate between various communication types (e.g., 1:1rep-triggered emails, CRM batch sends, automated journeys,partner/co-branded emails) and ensure appropriate execution for each.
Support website production by managing content updates within CMSplatforms and ensuring proper implementation of key elements such asmetadata, alt text, header structure (H tags), and Open Graph tags.
Build and maintain email campaigns using Stripo, a drag-and-drop emaildevelopment platform, translating approved content and designs intoproduction-ready emails without requiring hands-on HTML development.
Ensure websites are properly configured for discoverability and sharing,including XML sitemap management and coordination with tools like GoogleSearch Console.
Collaborate with development teams by preparing and validating contentupdates, reviewing builds, and identifying issues prior to launch.
Maintain a working understanding of analytics and tracking frameworks (e.g.,GTM), and coordinate with internal analytics or media teams to ensure properimplementation when needed.
Identify risks, inconsistencies, or gaps in execution and proactivelyrecommend solutions or escalate as appropriate.
Build strong relationships with client-side digital stakeholders and agencypartners, serving as a trusted resource for digital execution andplatform-related questions.

Qualifications

Bachelor’s degree.

3+ years of experience in digital production, digital marketing, or a related role within an agency or similar fast-paced environment.
Demonstrates ability to learn and adapt to new digital platforms, marketing technologies, and client-specific systems quickly.
Strong working knowledge of digital ecosystems, including websites, CMS platforms, CRM/email systems, and marketing technologies.
Experience QAing digital deliverables across channels (web, email, Veeva, media), with a sharp eye for detail and quality.
Familiarity with email best practices and compliance requirements (e.g.,CAN-SPAM).
Understanding of SEO fundamentals and website best practices, including metadata, accessibility considerations, and content structure.
Working knowledge of analytics and tracking concepts (e.g., Google TagManager), with the ability to coordinate with specialized teams.
Comfortable working within CMS platforms to manage and update content.And has, at a minimum, a baseline understanding of HTML, CSS & other development languages.
Strong communication and interpersonal skills, with the ability to collaborate effectively across internal teams and external partners.
Organized and proactive, with the ability to manage multiple workstreams and identify issues before they impact delivery.
Problem-solving mindset with a focus on executional excellence and continuous improvement.